Patient info
Feedback & Grievance Redressal
We take patient feedback seriously, whether it is a compliment for a team that went above and beyond or a concern that needs to be addressed. Our patient relations desk reviews every submission and follows up directly with patients who raise a concern.
Frequently asked questions
How do I file a complaint or concern?
You may speak with the patient relations desk directly, submit a written note at the front office, or use the Contact page to reach us.
How long does it take to hear back on a complaint?
Our patient relations team aims to acknowledge every concern within a few working days and follow up with a resolution or update.